At First Source, we put our highest premium on you, our Members. Our whole job is about supporting you in your dreams, no matter how big or small. We really value your feedback, so it’s especially rewarding and humbling when a Member takes the time to let us know they appreciated something we did for them. Here’s a wonderful note from a Member. And we’d love to hear from you—so please let us know if we did something well, or can do something better!
I heard about the low financing available for home equities, which is what sparked my interest originally a couple years ago. I had already had a home equity loan with First Source a few years back.
The woman who I had been dealing with was no longer there, so I was introduced to Pete. He was such pleasure to work with, extremely helpful to me and my husband. I asked many questions and Pete was very, very knowledgeable. And if he didn’t know, he found the answer within minutes.
I was attracted to First Source as their rates were very low. Everyone from the person at the front desk, to the tellers, to the loan specialist were so very friendly, always willing to help with a smile on their face. They have saved me a lot of money with the low rate that I am getting for my home equity loan. The process was extremely easy, I only needed to give them a few papers and Pete did all the rest.
I have recommended my friends to First Source and to specifically ask for Pete as he is very easy going and so intelligent. I am the type of person that is not comfortable talking about money with people I don’t know. Pete made it so easy. I had dealt with other credit unions in the past for years and I am happy to say I will be staying here. I am very happy to be a member of First Source Federal Credit Union.
Whenever I had called Pete with a question, he always returned my call very quickly if he was busy helping someone else, and no question of mine was ever silly to him. He made my experience very smooth and comfortable. I will now be opening a savings account for my children. Excellent service, very helpful and caring employees.
– Lisa Skowron, First Source Member