At First Source, we put our highest premium on you, our Members. Our whole job is about supporting you in your dreams, no matter how big or small. We really value your feedback, so it’s especially rewarding and humbling when a Member takes the time to let us know they appreciated something we did for them. Here’s a wonderful note from a Member. And we’d love to hear from you—so please let us know if we did something well, or can do something better!
We came to First Source to get an idea of mortgage rates. Our end goal was to find a home that met both my wife and my expectations and needed minimal work. This is our first house so there was quite a bit to think about and consider. We ultimately chose First Source because of the low interest rates, but discovered they offer so much more in the way of customer service.
Before we took out a mortgage we decided to do a test run and opened a checking and savings account. That experience was good so we started the mortgage process.
When my wife and I were first looking for a home we sat down with Jasmine who walked us through the entire process from looking for a home to the process of what happens when we find a home. Even before we started looking, Jasmine laid out exactly how much we would need for a down payment and an estimate of closing costs. The process was quick and simple. With the help of Jasmine and staff we were kept informed the entire time and any questions or issues we had were addressed quickly and explained thoroughly.
The result today is that my wife and I are happy and in our first home and we now have several accounts open with First Source. First Source is a great local company with a very knowledgeable and helpful staff.
-David and Jade Beauharnois